【案例】Oracle报错ORA-00704 ORA-39714 数据库升级异常导致无法启动

时间:2016-07-24 21:08 来源:Oracle研究中心作者:惜分飞点击: 次

天萃荷净 运维DBA反映在升级Oracle数据库完成时异常，数据库无法启动报错ORA-00704 ORA-39714，分析原因为存在BOOTSTRAP_UPGRADE_ERROR相关记录导致

1.数据库启动失败,报ORA-00704、ORA-39714错误

[oracle@www.oracleplus.com ~]$ sqlplus / as sysdba

SQL*Plus: Release 12.1.0.1.0 Production on Thu Aug 7 08:15:35 2014

Copyright (c) 1982, 2013, Oracle.  All rights reserved.


Connected to:
Oracle Database 12c Enterprise Edition Release 12.1.0.1.0 - 64bit Production
With the Partitioning, OLAP, Advanced Analytics and Real Application Testing options

SQL> startup
ORACLE instance started.

Total System Global Area  663945216 bytes
Fixed Size                  2291808 bytes
Variable Size             369100704 bytes
Database Buffers          289406976 bytes
Redo Buffers                3145728 bytes
Database mounted.
ORA-01092: ORACLE instance terminated. Disconnection forced
ORA-00704: bootstrap process failure
ORA-39714: upgrade script utlmmig.sql failed
Process ID: 11592
Session ID: 1 Serial number: 5


SQL> startup upgrade
SP2-0642: SQL*Plus internal error state 2133, context 3114:0:0
Unsafe to proceed
ORA-03114: not connected to ORACLE


SQL> exit
Disconnected from Oracle Database 12c Enterprise Edition Release 12.1.0.1.0 - 64bit Production
With the Partitioning, OLAP, Advanced Analytics and Real Application Testing options

alert日志报错

Thu Aug 07 07:42:25 2014
SMON: enabling cache recovery
Thu Aug 07 07:42:25 2014
Errors in file /u01/app/oracle/diag/rdbms/orcl/ORCL/trace/ORCL_ora_11592.trc:
ORA-39714: upgrade script utlmmig.sql failed
Thu Aug 07 07:42:25 2014
Errors in file /u01/app/oracle/diag/rdbms/orcl/ORCL/trace/ORCL_ora_11592.trc:
ORA-00704: bootstrap process failure
ORA-39714: upgrade script utlmmig.sql failed
Thu Aug 07 07:42:25 2014
Errors in file /u01/app/oracle/diag/rdbms/orcl/ORCL/trace/ORCL_ora_11592.trc:
ORA-00704: bootstrap process failure
ORA-39714: upgrade script utlmmig.sql failed
Thu Aug 07 07:42:25 2014
Error 704 happened during db open, shutting down database
USER (ospid: 11592): terminating the instance due to error 704

2.Oracle数据库故障解决办法

通过分析utlmmig.sql脚本知道,数据库在升级bootstrap$之前会先在props$表中插入BOOTSTRAP_UPGRADE_ERROR相关记录,数据库在启动之时会检测该值,如果发现该值存在,数据库只能以upgrade模式启动,清理掉相关记录,数据库即可正常启动

[oracle@www.oracleplus.com ~]$ sqlplus / as sysdba

SQL*Plus: Release 12.1.0.1.0 Production on Thu Aug 7 07:42:44 2014

Copyright (c) 1982, 2013, Oracle.  All rights reserved.

Connected to an idle instance.

SQL> startup upgrade
ORACLE instance started.

Total System Global Area  663945216 bytes
Fixed Size                  2291808 bytes
Variable Size             369100704 bytes
Database Buffers          289406976 bytes
Redo Buffers                3145728 bytes
Database mounted.
Database opened.
SQL>   delete from props$ where name = 'BOOTSTRAP_UPGRADE_ERROR';

1 row deleted.

SQL>   delete from props$ where name = 'LOGMNR_BOOTSTRAP_UPGRADE_ERROR';

0 rows deleted.

SQL>   commit;

Commit complete.

SQL> 
SQL> shutdown immediate
Database closed.
Database dismounted.
ORACLE instance shut down.
SQL> startup
ORACLE instance started.

Total System Global Area  663945216 bytes
Fixed Size                  2291808 bytes
Variable Size             369100704 bytes
Database Buffers          289406976 bytes
Redo Buffers                3145728 bytes
Database mounted.
Database opened.
SQL>

数据库虽然正常启动成功,但是由于bootstrap$对象升级失败,后续还是有很大风险,建议分析报错原因,解决原因然后继续升级bootstrap$基表

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