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案例:Fatal NI error 12170 TNS-12535 00505会话超时导致应用异

时间:2016-04-12 21:35   来源:Oracle研究中心   作者:惜分飞   点击:

天萃荷净

Oracle数据库日志Errors: 12170 TNS-12535 TNS-00505: Operation Timed Out

客户反馈系统经常报会话超时,导致应用测试无法正常进行,经检查alert日志发现

Fatal NI connect error 12170.

  VERSION INFORMATION:
        TNS for HPUX: Version 11.2.0.4.0 - Production
        Oracle Bequeath NT Protocol Adapter for HPUX: Version 11.2.0.4.0 - Production
        TCP/IP NT Protocol Adapter for HPUX: Version 11.2.0.4.0 - Production
  Time: 29-SEP-2014 20:42:56
  Tracing not turned on.
  Tns error struct:
    ns main err code: 12535

TNS-12535: TNS:operation timed out
    ns secondary err code: 12560
    nt main err code: 505

TNS-00505: Operation timed out
    nt secondary err code: 238
    nt OS err code: 0
  Client address: (ADDRESS=(PROTOCOL=tcp)(HOST=10.78.199.47)(PORT=55447))
Mon Sep 29 20:42:56 2014
Oracle数据库监听原理图

虽然大部分网站或者mos上描述,Fatal NI connect error 12170部分情况考虑使用配置如下配置

##调整listener.ora 
vi $ORACLE_HOME/network/admin/listener.ora
增加:
DIAG_ADR_ENABLED_LISTENER=OFF
INBOUND_CONNECT_TIMEOUT_LISTENER=180

##调整sqlnet.ora  
vi $ORACLE_HOME/network/admin/sqlnet.ora
增加:
DIAG_ADR_ENABLED=OFF
SQLNET.INBOUND_CONNECT_TIMEOUT=180

这些已经配置,但是现在报12170 TNS-12535 TNS-00505错误,通过结合mos发现,出现该问题,可能是由于应用服务器和数据库服务器之间的防火墙策略设置不适合业务查询需求,出现应用服务器和数据库服务器防火墙超时(比如应用服务器发起一个大查询,在数据库服务器中执行,尚未返回结果,可是网络已经超时,终止会话)
Oracle研究中心补充知识点

The 'nt secondary err code' identifies the underlying network transport, such as (TCP/IP) timeout limit. 
In the current case 60 identifies Windows underlying transport layer.

The "nt secondary err code" will be different based on the operating system:

Linux x86 or Linux x86-64: "nt secondary err code: 110"
HP-UX : "nt secondary err code: 238"
AIX: "nt secondary err code: 78"
Solaris: "nt secondary err code: 145"


The alert.log message indicates that a connection was terminated AFTER it was established to the instance.  
In this case, it was terminated 2 hours and 3 minutes after the listener handed the connection to the database. 

 This would indicate an issue with a firewall where a maximum idle time setting is in place. 

The connection would not necessarily be "idle".  This issue can arise during a long running query
or when using JDBC Thin connection pooling. If there is no data 'on the wire' for lengthy

periods of time for any reason, the firewall might terminate the connection.

Oracle研究中心解决方案

The non-Oracle solution would be to remove or increase the firewall setting for maximum idle time.  
In cases where this is not feasible, Oracle offers the following suggestion:

The following parameter, set at the **RDBMS_HOME/network/admin/sqlnet.ora, can resolve this kind of problem.  
DCD or SQLNET.EXPIRE_TIME can mimic data transmission between the server and the client during long periods of idle time.

SQLNET.EXPIRE_TIME=n  Where  is a non-zero value set in minutes.  

See the following : Note 257650.1 Resolving Problems with Connection Idle Timeout With Firewall

当然除下面数据库中解决外,还可以在网络防火墙层面解决,比如增加网络空闲终止时间等

具体参考:Alert Log Errors: 12170 TNS-12535/TNS-00505: Operation Timed Out (Doc ID 1628949.1)
Fatal NI Connect Error 12170, ‘TNS-12535: TNS:operation timed out’ Reported in 11g Alert Log (Doc ID 1286376.1)
 

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关键词:

Fatal NI connect error 12170

TNS-12535: TNS:operation timed out

TNS-00505: Operation timed out